As soon as you walk its old school wow... elegant and stylish, It may be a bit aged but i love old style hotels. For what is a stayed for was definitely worth the price. Pool to drink and be stress free at was great, the High Tea was yum, staff seem a little distracted in that area....the buffet breakfast catered to everyone and the staff were lovely in there. Oh no milk in the room for morning coffee?? but all in all it was a beautiful place. I will be back
The hotel itself was fine, but it’s clear it has seen better days. Some maintenance is needed across both the public areas and guest rooms. While everything was clean and tidy, it feels like little has been refreshed since the rebrand to Imperial Hotel.
We stayed a year ago, also in winter, and unfortunately the experience this time didn’t match the quality of our previous visit.
The staff overall were friendly, though a few of the front office team could use a reminder that a warm smile goes a long way. Having worked in the luxury hotel sector for many years, I know firsthand how much that simple gesture can enhance a guest’s stay.
Our main disappointment was with housekeeping. During our four-night stay, our room was not serviced on the third day - we had to request it after 6pm. The following day it was serviced, but not fully: towels were removed but not replaced, and amenities such as body wash were not replenished.
We didn’t dislike our stay, but the overall experience fell short compared to last year. With some attention to maintenance and service consistency, the hotel could once again deliver the high standard it has been known for.
Нет тут особо роскоши.
Экономят на персонале: на ресепшене провела минут 15 на check in. За завтраком скудная еда, и та в 9 заканчивалась.
Полотенце у бассейна ждала час.
Подогрева воды в бассейне нет.
訪客用戶
獨自出遊
特大床或兩張雙人床房(帶陽台)
入住於2025年10月
4.2
很好
評價於:2025年10月15日
Room and bed super lovely, bath is amazing, staff friendly, great breakfast, fantastic pool, I'll be back.
As soon as you walk its old school wow... elegant and stylish, It may be a bit aged but i love old style hotels. For what is a stayed for was definitely worth the price. Pool to drink and be stress free at was great, the High Tea was yum, staff seem a little distracted in that area....the buffet breakfast catered to everyone and the staff were lovely in there. Oh no milk in the room for morning coffee?? but all in all it was a beautiful place. I will be back
The hotel itself was fine, but it’s clear it has seen better days. Some maintenance is needed across both the public areas and guest rooms. While everything was clean and tidy, it feels like little has been refreshed since the rebrand to Imperial Hotel.
We stayed a year ago, also in winter, and unfortunately the experience this time didn’t match the quality of our previous visit.
The staff overall were friendly, though a few of the front office team could use a reminder that a warm smile goes a long way. Having worked in the luxury hotel sector for many years, I know firsthand how much that simple gesture can enhance a guest’s stay.
Our main disappointment was with housekeeping. During our four-night stay, our room was not serviced on the third day - we had to request it after 6pm. The following day it was serviced, but not fully: towels were removed but not replaced, and amenities such as body wash were not replenished.
We didn’t dislike our stay, but the overall experience fell short compared to last year. With some attention to maintenance and service consistency, the hotel could once again deliver the high standard it has been known for.
Нет тут особо роскоши.
Экономят на персонале: на ресепшене провела минут 15 на check in. За завтраком скудная еда, и та в 9 заканчивалась.
Полотенце у бассейна ждала час.
Подогрева воды в бассейне нет.
訪客用戶
獨自出遊 特大床或兩張雙人床房(帶陽台)
入住於2025年10月
4.2
很好
評價於:2025年10月15日
Room and bed super lovely, bath is amazing, staff friendly, great breakfast, fantastic pool, I'll be back.
Terrnce
好友出遊
高級套房
入住於2025年06月
訪客用戶
獨自出遊
高級兩張雙人床房
入住於2025年10月
M18599****
家庭出遊
豪華套房
入住於2025年10月
210010****
家庭出遊
瀉湖景觀兩張雙人床房
入住於2025年04月
_WeChat280167****
夫妻/情侶出遊
高級套房
入住於2025年04月
訪客用戶
夫妻/情侶出遊
高級特大床房
入住於2025年08月
166635****
家庭出遊
高級套房
入住於2024年10月
Irina Pes
獨自出遊
高級特大床房
入住於2025年04月
訪客用戶
獨自出遊
特大床或兩張雙人床房(帶陽台)
入住於2025年10月
BFaozhou
商務出差
瀉湖景觀套房
入住於2024年12月
Terrnce
好友出遊 高級套房
入住於2025年06月
訪客用戶
獨自出遊 高級兩張雙人床房
入住於2025年10月
M18599****
家庭出遊 豪華套房
入住於2025年10月
210010****
家庭出遊 瀉湖景觀兩張雙人床房
入住於2025年04月
_WeChat280167****
夫妻/情侶出遊 高級套房
入住於2025年04月
訪客用戶
夫妻/情侶出遊 高級特大床房
入住於2025年08月
166635****
家庭出遊 高級套房
入住於2024年10月
Irina Pes
獨自出遊 高級特大床房
入住於2025年04月
訪客用戶
獨自出遊 特大床或兩張雙人床房(帶陽台)
入住於2025年10月
BFaozhou
商務出差 瀉湖景觀套房
入住於2024年12月